Our Commitment to Your Privacy

At Snowaura, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the measures we take to safeguard it when you visit or make a purchase through our website.

Information We Receive

When you interact with our website, we may collect information such as your name, email address, shipping address, billing information, phone number (if provided), and order details. We may also collect technical information, including your IP address, browser type, device information, and website usage data to improve our services.

How Your Information Is Used

The information we collect is used to process and fulfill your orders, communicate with you regarding purchases, respond to customer service requests, improve our website, prevent fraudulent activity, and comply with legal obligations where required.

Cookies & Website Technologies

Our website uses cookies and similar technologies to improve website functionality, remember your preferences, analyze website performance, and enhance your overall browsing experience. You may control or disable cookies through your browser settings, although some website features may not function properly.

When Information May Be Shared

Your personal information may be shared only when necessary with trusted service providers, including payment processors, shipping partners, and technology providers that assist in operating our business. Information may also be disclosed if required by law or to protect our legal rights.

Keeping Your Information Secure

We use reasonable administrative, technical, and organizational security measures to help protect your personal information from unauthorized access, misuse, alteration, or disclosure. While we work to maintain secure systems, no method of electronic storage or internet transmission can be guaranteed to be completely secure.

How Long We Keep Your Information

We retain personal information only for as long as necessary to fulfill business, legal, accounting, and operational requirements. When information is no longer required, it is securely deleted or anonymized where appropriate.

Your Privacy Choices

Where permitted by applicable law, you may request access to your personal information, ask us to correct inaccurate information, or request the deletion of eligible personal data. You may also contact us regarding questions about how your information is handled.

Services Provided by Third Parties

Snowaura works with trusted third-party providers to process payments, deliver orders, and support website functionality. These providers receive only the information necessary to perform their services and are expected to handle your information responsibly according to their own privacy practices.

Protecting Children’s Privacy

Snowaura is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that such information has been collected, appropriate steps will be taken to remove it.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality. Any updates will become effective once they are published on this page.

Contact Details

Business Name: Snowaura
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT -5)
Email: support@snowaura.shop
Business Address: 11 Waianuenue Avenue, Hilo, Hawaii 96720, United States