Payment Policy
Thank you for choosing Snowaura. We are committed to providing a secure, reliable, and straightforward payment experience for every customer. This Payment Policy explains how payments are processed when you place an order for earrings through our website.
Accepted Payment Methods
We accept the following secure payment methods:
Credit & Debit Cards:
- Visa
- Mastercard
- American Express
- Stripe
Digital Wallets & Alternative Payments:
- PayPal
- Apple Pay
All payments must be successfully authorized before an order can be processed and prepared for shipment.
Currency
All prices displayed on Snowaura are listed in United States Dollars (USD). Any currency conversion fees or additional charges applied by your bank or payment provider are the responsibility of the customer.
Payment Verification
All payments are subject to authorization and verification before an order is processed. If additional verification is required, order processing may be temporarily delayed until payment has been successfully confirmed.
Secure Checkout
Your payment security is important to us. All transactions are processed through trusted and secure payment providers using industry-standard encryption to help protect your payment information.
Snowaura does not store complete credit card or debit card details on its servers.
Order Confirmation
Once your payment has been successfully completed, you will receive an order confirmation email containing your order details. If you do not receive your confirmation within a reasonable period, please contact our customer support team for assistance.
Payment Issues
If your payment is declined, interrupted, or cannot be completed, please verify your payment information and try again. If the problem continues, we recommend contacting your bank or payment provider before reaching out to our customer support team for additional assistance.
Billing Information
Customers are responsible for providing accurate billing information during checkout. Incorrect or incomplete billing details may result in payment delays, failed transactions, or order cancellation.
Refund Processing
Approved refunds are issued to the original payment method used for the purchase whenever possible. Refunds are generally processed within 10 business days after approval, although the time required for the funds to appear in your account may vary depending on your payment provider or financial institution.
For complete refund eligibility and conditions, please refer to our Return & Refund Policy.
Business Information
Business Name: Snowaura
Business Email: Support@snowaura.shop
Business Address: 11 Waianuenue Avenue, Hilo, Hawaii 96720, United States
Business Hours:
Monday – Friday: 9:00 AM – 5:00 PM (GMT -10:00)
Saturday – Sunday: Closed